An AI employee that turns leads into booked work.
It turns new leads, missed calls and stalled quotes into appointments, even while you're out on a job. We set it up for you, around your rules.
From first message to repeat customer.
- 01
Replies right away
Thursday, 9:04pm. Marta asks for a quote on your website. The office is closed.
- 02
Follows up when people go quiet
Friday, 7:40pm. Davide wrote in, got a reply and hasn't been heard from since.
- 03
Books the appointment
Monday, 8:47am. Anna has her estimate and wants to book the site visit.
- 04
Cuts no-shows
Tuesday, 3pm, the day before Anna's appointment.
- 05
Brings past customers back
April, six months after Paolo's winter tires went on.
And much more. Watch the demo
And all this too, in the same CRM.
You're in charge, like with any good hire.
We give it your rules at the start and, with support, update them whenever you ask.
It knows your business.
Your services, hours, areas and what never to promise. It works from your rules, not a script.
Coach it in plain words.
With support, tell us what to change, the way you'd brief a colleague, and we update it.
See everything, step in anytime.
Every conversation stays in the CRM. When a person is needed, it comes straight to you.
It works inside your CRM, so it gets things done.
It sees your calendar, customer records and conversations. That's why it can book, not just reply.
- Every channel, one thread. Website, WhatsApp, Facebook, Instagram and email land in the same place. Customers message wherever they like, you read it all there.
- It remembers every customer. It knows what was said last time.
- It does the work, not just the talking. It books, updates the customer record and sends the reminder.
Not a chatbot. An AI employee we set up for you.
| Area | A chatbot or DIY software | Vilmor's AI employee |
|---|---|---|
| Channels | Website only | Website, WhatsApp, social and email |
| After the first reply | Stops there | Follows up until the customer decides |
| Appointments | Sends a booking link | Books it in your calendar |
| Past customers | Waits for them to come back | Reaches out to past customers |
| Setup | You configure it yourself | We set it up for you |
| Replies | Canned answers | Real conversations, by your rules |
| Changes | A support ticket for every change | With support, tell us what to change and we change it |
| Oversight | You can't see what it says | Every conversation in the CRM |
Frequently asked questions
01What is an AI employee?
It's artificial intelligence that works for your business like a member of your team. It replies to customers on your website, WhatsApp, Facebook, Instagram and email, follows up when people go quiet, books into your calendar, reminds them of appointments, collects payment with a link and asks for the review. It works in the Vilmor CRM, to the rules you give it, and always says it's an AI. We set it up for you. AI for small service businesses
02Does it work for my business?
It works if customers reach out to you and you work by appointment or by quote. We set it up for service businesses.
03Do I have to change the tools I use?
It works in the Vilmor CRM, which we install. What you use today we connect or move across, and we tell you before we start. The Vilmor CRM
04Do customers know it's an AI?
Yes. In its first reply it says it's an AI employee: European law requires it, and we would do it anyway.
05What do I need to turn on every task?
For some tasks, something from you: your Facebook and Instagram pages, your Google Business Profile, a Stripe account for payments, your contacts' consent for campaigns. The payment link doesn't replace the Italian electronic invoice. For jobs that qualify for a tax deduction, it sends the bank transfer details the deduction requires, not the link. The plan
06How much does it cost?
It depends on how many tasks you turn on. We share the price on a call, once we understand what you need and before you commit to anything. The plan