The AI employee that follows every design after the first visit.
For kitchen stores and made-to-measure furniture showrooms. It confirms appointments, collects floor plan and budget before the meeting and follows up while the customer visits other stores. So more designs turn into orders.
From the first visit to installation, every design followed through.
- 01
The appointment
Anyone who books from your website, one of your offers or the brand's website gets an instant confirmation and two time slots, without waiting for a phone call.
Replies straight away - 02
Before the meeting
The day before, it reminds them of the appointment and asks for the floor plan, photos of the room, budget and timing. The designer knows who they're working for.
Reminds them of the appointment - 03
After the first visit
Your front desk adds the customer to the CRM. The AI employee sends them a recap and books the second design meeting.
Books into your calendar - 04
The comparison
The customer visits other stores. If the design stalls, it follows up politely, collects their doubts and passes them to the salesperson. Discounts stay your call.
Follows up when people go quiet - 05
The order
The quote is signed on the phone. Then it sends the details for the deposit and books the final measuring survey.
Quotes and e-signature - 06
Delivery and installation
If the delivery date changes it lets the customer know in your words, hands anyone with a problem to your service team and, once installation is done, asks for a review.
Asks for and replies to reviews
A customer looking at other stores, brought back to the design.
After the first visit the customer looks at other proposals. The AI employee doesn't offer discounts: it picks up the doubt and books the second meeting with the salesperson.
Hi Giulia, I'm the store's AI employee. I'm getting in touch about the kitchen you saw with Marco on Saturday: anything about the design you're unsure about?
We like it, but we're looking at another store too. And the island feels big for the room.
Got it. Marco can redo the design with a peninsula instead of the island. Would you like to go through it together? I have Saturday at 10am or 4pm.
10am. I'll bring the wall measurements too.
Perfect, Saturday at 10am with Marco. I'll send you a reminder on Friday.
The moments that fill the store.
After an offer or a trade show
Requests all come in at once: it confirms every appointment instead of calling them back one by one.
Before the end of the year
People counting on the furniture tax bonus decide by December: it picks up the open designs of customers who opted in.
After the kitchen
A year later it suggests the living room, the wardrobe or the kids' room to customers who opted in.
What changes, line by line.
| Area | Today | With your AI employee |
|---|---|---|
| Online bookings | waiting for a phone call | confirmed straight away |
| Store visitors | they leave and you never hear back | in the CRM, followed up after the visit |
| Designs handed over | nobody follows up | followed up until the customer decides |
| Delayed delivery | the customer calls to find out | told in advance, in your words |
| Reviews | requested when it happens | requested after every installation |
Everything else, the same for every industry.
Frequently asked questions
01Does it do the design or the quote?
No. Design, renders and prices stay with your designer: the AI employee gets the customer to the meetings and follows up between one meeting and the next.
02What about people who walk in without an appointment?
Your front desk adds them to the CRM with their name and number and asks if they're happy to be contacted on WhatsApp. From there the AI employee follows up.
03My appointments come from the brand's website: does that work?
Yes, if they arrive by email or through a form: during setup we work out together how to bring them into the CRM, so it confirms them for you.
04Does it give discounts to close?
No. It collects the customer's doubts and passes them to the salesperson: price and terms are your call.
05Is it a CRM for kitchen and furniture stores?
Yes: the Vilmor CRM keeps appointments, projects and customers in one place, and the AI employee works inside it. Design, price lists and orders stay in the software you use today.
06Is it furniture store management software?
No. Price lists, supplier orders and invoices stay in your software: the AI employee follows up with customers in the Vilmor CRM, alongside it.
07How much does it cost?
It depends on how many tasks you switch on. We share the price on a call, once we understand what you need and before you commit to anything. The plan