Turn more leads into paying customers. With an AI employee that takes every customer from first message to payment.
It replies, follows up, books, reminds, collects payment and asks for the review, on WhatsApp, your website, social and email, day and night. We set it up for service businesses.
From industry research
- 47%
Nearly one business in two never replies to a lead from its own website.
InsideSales 2014, USA - 21×
Reply within 5 minutes and you're 21 times more likely to reach the lead and find out what they need.
Oldroyd 2007, USA · compared with replying after 30 minutes - +12%
Businesses that reply to reviews get 12% more of them.
Proserpio and Zervas 2017, Texas hotels
Everything you need to win more work.
An AI employee for your customers, the CRM it works in, and a team that sets it up and looks after it.
The AI employee
Replies, follows up, books, reminds, collects payment and asks for reviews, across your website, WhatsApp, social and email. Fifteen tasks, one hire.
What the AI employee doesThe Vilmor CRM
Every conversation, customer, appointment and payment in one place, for you and your team.
The Vilmor CRMSetup and support
We set it up around the way you work, train your team and fix it whenever something breaks. Nothing to configure yourself.
The plan
Every lead, followed up until it books.
- 01
Replies right away
A lead comes in at 9:04pm from your website or Instagram. Your AI employee replies in a few seconds, asks the right first question and gives a price range, before they call someone else.
- 02
Follows up when people go quiet
No reply? It checks in within 24 hours, once and politely, so the lead doesn't go cold.
- 03
Books the appointment
When the customer is ready, it books straight into your calendar and sends the confirmation. You just see the job appear.
- 04
Cuts no-shows
It sends a reminder the day before and moves the appointment by message when plans change. No phone tag.
- 05
Brings past customers back
It reaches out to past customers when there's a real reason, a due date or a change of season, only those who opted in, and gets them back on the calendar. Repeat business from people who already know you.
Your AI employee does a lot more than reply.
What the AI employee doesSee everything the AI employee does.
Nothing slips through the cracks between phone, email and social.
Website, WhatsApp, social and email land in one CRM, with the calendar and the customer record right next to them.
In Italy, only one company in five with 10 or more employees uses a CRM. ISTAT, Imprese e ICT 2025
The Vilmor CRMYour business, before and after your AI employee.
| Area | Today | With your AI employee |
|---|---|---|
| After hours | people wait until morning | a reply in seconds |
| Response time | whenever someone gets to it | right away |
| Tools | four separate tools | one place |
| Who replies | whoever is free, however they like | always by your rules |
| Past customers | nobody gets back to them | re-engaged at the right moment |
| Missed leads | the ones that arrive after hours or while you're working | everyone gets a reply |
Your AI employee follows your rules, and you see every conversation.
- It works by your rules. What to ask, which areas you cover, what to leave to you: you set it at the start, and with support we change it whenever you like.
- It hands over when a person is needed, with a summary of what the customer wants and what's left to decide.
- It always says it's AI, from the very first message.
